Refer to the below image to ensure a good fit.

Collars: collars will indicate a range of sizes. A medium sized collar for example, may fit a smaller dog if the collar is adjusted toward it's minimum length, or a small collar may fit a medium sized dog if adjusted toward it's maximum length.

Use a flexible measuring tape or alternatively, use a piece of string and then lay the string straight and flat to measure with a rigid measure.

Don't measure too tightly or too loosely. Imagine how you'd want the product to sit and fit.

Jackets: dog anatomy varies considerably so ensure when measuring the back of your doggo that you measure from the point on their back directy above the centre of their front legs. On some compact or stockier dogs, this point will intersect the neck measurement whereas on longer neck dogs, the neck measurement will be considerably further away.

Yes! Providing that the item is unworn and returned in the original packaging within 7 days of purchase. Before returning any item, you must email us first to obtain an RMA number. You refund will be paid to the purchasing account less shipping costs.